Conversations
Understanding requests, preparing plans, and processing the necessary context use credits. You can review the limit before sending; the final charge is based on actual usage.
Pricing & credits
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Open your workspaceHow credits work
Understanding requests, preparing plans, and processing the necessary context use credits. You can review the limit before sending; the final charge is based on actual usage.
Each generation is quoted separately based on the feature and settings. Review the credits before confirming. Batch tasks show the cost of each item.
Credits are reserved when a task is accepted. Once settled, actual usage is charged and unused credits are returned. Tasks still under review remain pending.
No. Each top-up is a one-time purchase. You will see the payment amount and credits before ordering. There is no automatic renewal.
Credit costs vary by feature, model, and settings, so there is no fixed number of generations per package. The quote you confirm determines each generation charge. Conversations are charged separately.
Some payment methods take time to confirm. Check your balance and orders for the status; refreshing the page does not charge you again. Check the original order before paying again.
Check your credit statement for charges and returns. Completed conversations and generation tasks are recorded separately. Tasks with an unconfirmed result or cost remain pending rather than being marked successful.
Sign in and contact support with your order number. Refund and other support requests require a review of payment and credit records. Support will confirm the outcome.